Someone else is logged in cant activate my account

Someone else is logged in cant activate my account

CJ Simard

Someone else is logged in cant activate my account

Ive recently purchased a ddj-rb and installed rekordbox, but when I want to activate my activation key it tells me that my friends account is still active. Some time ago I went to my friends house to try his ddj-rzx, we installed rekordbox on my computer but didn't activate any licence. I deleted rekordbox off my computer afterwards since I didn't see the utility at the time because I didn't have any controllers. But now I cant change my friends account and I cant activate rekordbox DJ with my account and my activation key.

 

Please Help! 

Thanks

Official comment

Pulse

@CJ > Please file a support inquiry here and our rekordbox license team will be happy to assist you with this situation.

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