Unable to open the database file

Unable to open the database file

Joe Williams

Unable to open the database file

I've recently upgraded my rekordbox to the most latest version (6.5.2). After deleting all rekordbox files I installed the software off the site. However after opening the application and selecting the option to 'start rekordbox with an empty library' rekordbox comes up with a pop-up screen - 'Unable to open the database. Exit rekordbox', rekordbox then states 'Do you want to restore library using the backup Master Database?' after selecting 'Yes', rekordbox quits itself. After opening it again the whole process restarts.
If anyone could help it would be much appreciated
Thank you

Official comment

Pulse

If you have this issue, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

MARCO SCHERLICH

hi , to all i have the same problem.. from yesterday evening..

 

Matt Haworth

Hi

Did either of you manage to resolve this?

I have the same problem.

Thanks

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