CHECK INTERNET CONECTION ENVIRONMENT

CHECK INTERNET CONECTION ENVIRONMENT

Mark Geary

CHECK INTERNET CONECTION ENVIRONMENT

Error prompts when trying to update from  v5.8.4 to v5.8.5. Mac OSX. 

I have  tried steps the following steps from other form posts. 

1. Internet connection working fine (wireless only)

2. disabled firewall 

3. downloaded .nxs file from Kuvo

4. <confused about this step because I read 2 different bits of info from other threads>

  1. "When you open rekordbox you can select that file to open the software" - it doesnt let me launch rekordbox from this file (option is greyed out when I try  'open with' function)
  2. "On the login window of rekordbox when it is launched, click ”You are not connected to the internet” and select the downloaded djprofile.nxs file." - I can log into rekordbox fine but not seeing this place to click.

Can someone pls help me figure out this update?

 

Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents