XDJ-1000 MK2 distorted sound on right channel (on 2 units)
Hi, I bought 3 XDJ-1000 MK2s at the end of December 2018. 2 of them have developed a fault over the last week where the right channel output is distorted, particularly noticeable on the mids/highs. I've tried 2 mixers and it's the same on both. Tried 3 different USB sticks. Tried tracks exported with RB and not. Even downloaded a tune again from Beatport to make sure my files aren't corrupt. Tried different leads also. Speakers are fine too. The mixers are fine with other audio sources, and 1 of the 3 players is fine, so it must be that 2 of them are faulty.
When you switch the RCA leads L>R the distortion moves to the other speaker.
All of the XDJs have the latest firmware installed. Anyone got any idea what could be wrong?
Cheers
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Official comment
Multiple units having the same failure sounds problematic - and you've diagnosed them properly to show it's not a faulty cable (thanks!), so unfortunately I'll have to direct you to please contact Pioneer DJ technical support in your region to have your XDJs inspected and/or serviced.
Hi guys,
I'm late but did you managed to get this solved?
I have exactly the same issue with one of my two XDJ-1000MK2.
Many thanks, Alex
Yeah, I got the players replaced on warranty 👍
Great :)
How did you managed to get them replaced on warranty, because they were older than one year? Mine are out of one year warranty too.
@Alexander > At the time this post was created, @David's units were 2 months old. I'm sorry if yours are out of warranty when this has occurred. Please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.
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