Sumger DM-RGB400 Professional DMX512 LED Stage Light RGB Laser Scanner

Sumger DM-RGB400 Professional DMX512 LED Stage Light RGB Laser Scanner

Eddie Jones

Sumger DM-RGB400 Professional DMX512 LED Stage Light RGB Laser Scanner

Please fix this fixture. See this post...it was added but not correctly. https://forums.pioneerdj.com/hc/en-us/community/posts/360048262911-Sumger-DM-RGB400-Professional-DMX512-LED-Stage-Light-RGB-Laser-Scanner?input_string=Sumger%20DM-RGB400%20Professional%20DMX512%20LED%20Stage%20Light%20RGB%20Laser%20Scanner

Official comment

Pulse

Eddie,

Sorry - laser fixtures are not currently supported within rekordbox. We hope to include additional lighting types in future updates but don't have a timeline. Thank you for your patience.

Eddie Jones

Heres what i tried to post in that thread but couldn't:

I have this same laser and it doesnt work for me either. Is the software setting the correct ch1 mode?  (I confirmed that DMX is actually getting to the unit by putting a similar laser fixture into its slot and it activates the laser but the mapping is all off). Is there information on editing the database? I have SQLite and can see and edit parameters, just need to know which ones do what? 

FYI theres another fixture listed for this too DM-RGB400 Alien

Eddie Jones

If lasers are not supported then why can you select Laser as a type ?  Why are there 100's of lasers listed in your fixture list?

So what do you support...not Lasers, not Gobos.....This is a bit of false advertising going on here I think

Pulse

No false advertising...

Atlabase is our 3rd party lighting database provider. When they add fixtures to the database, that makes it so they're ready when our software is as well.

Eddie Jones

So how does a customer who paid a lot of money for what is basically a $50 USB to RMX adapter know what is supported ?  If the list IN rekordbox cant be trusted where is the list of what it does REALLY support ?

Pulse

You're not just paying for the hardware, you're also paying to license the software.

Page 7/8 of the manual outlines the currently supported fixture types. In addition, some FX-type fixtures have been added since then.

Eddie Jones

But the software doesnt do Lighting!...not enough to do even a small DJ show. Again False advertising.

Eddie Jones

Guess I'll join the others who have posted on here and return it.

Pulse

It certainly can and does.

Pulse

Sorry to hear that.

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