New XDJ-XZ not working

New XDJ-XZ not working

Michael Reher

New XDJ-XZ not working

Hi, 

i got my brand new xdj-xz yesterday and its nor working correctly from the beginning on.

The display on the jogwheels is showing nothing, also nothing on start. Also the play/cue button is doing nothing. And the biggest issue is, that the sound is crushing, like a bad audio driver.

I installed everything new, the audio driver, firmware etc. Still have the same problems?

 

How can that be on such an expensive controller and what can i do to fix it?

Official comment

Pulse

The fact that the jog displays don't illuminate indicates there's a problem. Please return it to your retailer for an exchange. Sorry about that!

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