DDJ-RZX Deck one wont play.

DDJ-RZX Deck one wont play.

Luis Rodriguez

DDJ-RZX Deck one wont play.

DDJ-RZX Deck one suddenly no longer plays.  An error (red bar at bottom) pops up saying "Load lock" or something similar.  I can load a song on the empty DECK 1, but it will not play.  Restarting the controller, Rekordbox, and even the computer does not fix it.  The "load" button is a brighter blue than the rest if that provides a clue.  Also, Rekordbox recognizes the "play" button being pushed because that's when the error pops up on the screen. 

 Latest Firmware/Drivers/Software in use.

 

Official comment

Pulse

@Luis > Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

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