DDJ 400 master out is blocked by my Mac OsCatalina Software
Hi,
After purchasing the DDJ-400 and installing rekordbox, I found out that the master out is not functioning.
When searching for this problem I found this Troubleshooting PDF (troubleshooting_highsierra_or_later). As Installed the 'drivers' the first time without this instruction, I followed step 2 of this guide.
As nothing is shown under [disabled software] on my MAC, I proceeded with Step 2.2. this mentions reinstalling the drivers on pioneerdj.com/support/
However, the DDJ-400 does not require any driver software as this is automatically installed.
Thus, this leads me to 2 questions?
1. How do I correctly reinstall these drivers, as they are initially installed by connecting the DDJ-400 to my MAC?
2. What could be other reasons for my OS to block the DDJ MASTER out and how can I solve this? As it clearly not caused by [disabled software] as mentioned in the guide/
kind regards,
Louk de Loijer
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Did you hit Allow in the security preferences when you first installed? In the Applications folder there will be a Pioneer folder that should have the DDJ-400 listed and in that folder will be the driver for the install from the Utility menu.
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