Rekordbox 6.7 Crashes upon song load (DDJ-FLX4)

Rekordbox 6.7 Crashes upon song load (DDJ-FLX4)

Brandon Ferrell

Rekordbox 6.7 Crashes upon song load (DDJ-FLX4)

Just got a DDJ-FLX4, have been having issues about every 5 song loads with either the entire program freezing, every 10 with it crashing. Sometimes it is just the waveform that freezes, but it is always due to loading a new song. I've tried the troubleshoot before posting docs, switching to low draw rate, RGB, 3 band (which would be ideal as I'm slightly colorblind and that seems to be the easiest to see), but nothing has worked. System specs below, should be sufficient I would hope.

 

Nothing in activity monitor seems to be out of expected ranges. CPU is low (24%, maybe upper 30s when it crashes), ram about 1.4 used.

System:

Mac OSX 11.7.5

Intel i9 (2018)

32gb ram

Intel UHD Graphics 630 1536 MB

Official comment

Gabriel

Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

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