Rekordbox XDJ 1000 Play not working

Rekordbox XDJ 1000 Play not working

Jared Telling

Rekordbox XDJ 1000 Play not working

Hi - I've connected my XDJ-1000mk2 and Turntable into my DJM-450 and my Macbook Air M1 laptop.

The turntable using DVS is working fine.

My XDJ connects and I can browse, load tracks as expected, however when I hit play nothing happens. 

I've connected everything to my old macbook pro and it all works as expected.

I'm at a loss as to what to do, everything seems correct from what I can tell.

Please help, thanks in advance.

Official comment

Pulse

Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Pulse

Hi Jared,

What is assigned as the audio interface in the rekordbox preferences? How do you have things configured?

Jared Telling

Hi - Thanks for coming back to me. See screenshots below. I hope this helps. The only weird thing I can see is that there are two XDJ-1000's under control device information. I'm not sure how to remove the second one?

I managed to connect a Turntable using DVS successfully on input 2 and it works beautifully. 

Jared Telling

Any comments back? 

This is really frustrating.

I've since tried this slightly differently.

I have two XDJ 1000's connected to my laptop via USB and the DJM mixer also via a USB.

Neither XDJ works properly. I can scroll and load tracks but can't hit play.

When I connect to my old Macbook Pro it works fine!

Seems to be an M1 problem but impossible to find out or get support?!?!

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