Rekordbox Completely Stopped Working
Yesterday, my rekordbox has completely stopped working. I am running Mac OS X 10.11.6. It was working fine, then i went to open it up again and suddenly it won't work anymore.
When I click to open it, it will jump up and down in the dock at the bottom, and I will get the beachball continuously spinning. It will never open up, and I will have to force close it.
I tried doing a completed uninstall of the program 3 times, and even went as far as deleting all traces of rekordbox from my computer and re downloading to start fresh. I have restarted my computer, updated my computer, tried just about everything I could think of.
I have searched all over the forums and internet and tried everything I could find, but haven't had any success. I saw a post about renaming some files, but I cannot even locate those files on my computer, so I cannot rename them.
Any help would be greatly appreciated.
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Official comment
Hi Kaysin,
Sorry to hear about these issues. Could I please direct you to file a support inquiry here?
Our rekordbox team will be happy to assist you.
More info:
0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: YES
1) Operating System: OS X 10.11.6
3) rekordbox version: 4.2.1, can't run
4) Using LINK: No
4b) LINK Connection method: NA
4c) Using with CDJs: No
7) Have you scanned your files for errors: Yes
7b) Have you scanned your drive for errors: Yes
8) Is rekordbox crashing at all: Yes
8a) If crashing, is it resulting in: an error message OR a crash log OR both (DO NOT POST YOUR CRASH LOG UNLESS REQUESTED!) An apple crash warning comes up saying I can report to apple
8b) If not crashing, are there any error messages: No
9) Are you able to repeat / reproduce the problem: Yes every time
9a) If yes, can you do it consistently: Yes
10) Does the problem occur with one specific song: No
10a) If yes, please post a link to it:
11) Any other notes regarding your setup only:
12) Provide as much detail of the issue here:
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