Rekordbox Crash 4.0.4 XDJ RX and Macbook

Rekordbox Crash 4.0.4 XDJ RX and Macbook

Harvy Sohal

Rekordbox Crash 4.0.4 XDJ RX and Macbook

Hi 

I am using my XDJ RX via ethernet cable with a macbook pro on rekordbox 4.0.4 The firmware on my RX is up to date. Yesterday it crashed and the macbook also froze. I don't understand why when this happened the RX also froze and would not allow me to use the USB so I could reboot the Laptop. The Laptop, USB and RX all crashed at the same time. Can you tell me why this happened?

Thanks

Harvy

Official comment

Pulse

@Harvy > I can't say for certain why any of it froze, I could speculate there was some bad data that the software or RX misinterpreted and thus caused a lock-up, but it could simply have been that the RX was waiting for instruction from the frozen laptop and thus wouldn't respond itself.

I would continue to use everything as normal, if the software crashes again, please file a support inquiry with our rekordbox support team.

Harvy Sohal

Can someone from pioneer please respond or give me some advice?

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