Search not returning tracks

Hello i had reported my issue over 18 months ago, and no one has got back to me.

Please view my issue at this thread https://forums.pioneerdj.com/hc/en-us/community/posts/360028468352-Browsing-Track-Information-Specifics?page=1#community_comment_360003823591

Yes i have exported all the tracks correctly via the export function in RB. Yes i have triple checked the tracks to ensure they do return correctly when searching in RB. The issue only occurs on my XDJ-RX2 and XDJ-1000 MK2's.

I am opening a new thread in the hope someone will look at teh issue and take ownership. I am unable to find music. There is NOTHING more frustrating.

Thanks

Mal