DDJ SX2 tempo fader problem

DDJ SX2 tempo fader problem

Colin S.

DDJ SX2 tempo fader problem

I have had my ddjsx2 for a long time now and a few days ago the right pitch fader broke. It only works when I want to slow down the tempo, whenever I move the fader towards me the bmp will go all over the place and never actually show the right bpm. https://youtu.be/jHLBd5S_T_0 Any help would be nice. I have already cleaned it with Deoxit fader cleaner/lubricant. 

Official comment

Pulse

Sorry, looks like the pitch fader hardware itself is faulty; please contact Pioneer DJ technical support in your region to have the unit inspected and serviced.

Mark Gallo

Sounds like a MIDI miscommunication. First and foremost, please make sure you are running the latest DDJ-SX2 firmware

 

If you have confirmed your firmware is up to date and you are still experiencing this issue, let's try a factory reset.  This is going to revert any changes you may have made in utility mode back to the original factory settings.  

  1. Disconnect the USB cable from the unit
  2. Power down the unit
  3. On the left deck, press and hold the SHIFT and Deck 1 buttons
  4. While pressing those buttons, turn ON the unit
  5. Let go of the SHIFT and Deck 1 buttons and press and release the SYNC buttons on both decks
Colin S.

Thank you for the reply. I checked my firmware and it is up to date. I also reset the controller. Neither worked, the problem has been getting progressively worse so now the software doesn't even recognize that I have increased the tempo on channel 2 and 4. Note that it works if I decrease the tempo. Any more suggestions would be nice. 

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