Rekordbox for iOs not working volume bug with lightning connected

Rekordbox for iOs not working volume bug with lightning connected

filipdee

Rekordbox for iOs not working volume bug with lightning connected

Hello

I found bug in iOS Rekorbox app (v 1.15.3) iOs 15.2.1. when you connect lightning DAC adapteur, theres no way to change volume, its stuck on full (not really full volume) when you unplug lightning iOs volume fader starts working again. Youtube music is working with the same lightning adapteur without issues.

Can I ask you to fix this bug please? It really bad, and i want to use my hifi cable inears, and HD 25s.

link for video: https://1drv.ms/v/s!AuyjibSW0pAdh6wff3ScTK4JAp300A?e=Nevf0C

Thanks a lot

Filip

Official comment

Pulse

That version of the rekordbox app is no longer supported; please update to 3.3.0 available here.

filipdee

sorry i rewrote wrong numebr from about page i have 3.3. (the number was version of libmg)

my version: https://1drv.ms/u/s!AuyjibSW0pAdh6xcZY38ksRU87Oc4Q?e=DiKcNU

Pulse

Filip,

What is the make / model of the DAC you're using?

filipdee

i ordered also ddHifi (it still hasnt arrived to test it) so i bought this one, which has great clean sound without any distortotion or noise and possibility to deliver power to iphone, so i want to use it to send sound mixed sets to aux-in of djm (when switching gear - turntables for cdjs / ddj) and also at home, or when traveling because of possibility to use powerbank same time

https://www.mcdodolife.com/products/ca-347-lightning-to-lightning-and-dc-3.5mm-cable.html

Pulse

Okay, so that unit isn't actually a DAC, but just the output adapter.

Our engineers tested the app with similar devices and were unable to replicate the issue. Have you rebooted the phone and does it have the same problem?

filipdee

restart of iphone didnt help, still the iOs volume working only in these two modes:

- youtube music with lightnining connected
- rekordbox without lightning connected

when i connect adapter and rekorbox is playing ios volume is on full without possibility to change :/

Pulse

Thanks for the wait while our engineers investigated. Unfortunately they were unable to replicate the issue and believe that there may be certain DACs / audio interfaces which exhibit such behaviors, but as these are not supported 3rd party devices, we are unable to assist in resolving the issue. We appreciate your understanding.

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