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Not save rating and comment

giovanni caccioppoli

Not save rating and comment

 Hi friend i have a problem with latest version of rekordbox.

I bought some files from itunes, when i add rating or comments, rekordbox don't save it.
I reinstalled rekordbox and itunes, but still not work.

Sorry for my bad english

giovanni caccioppoli

add a video.

i added a new track from itunes, put rating on 5 stars, closed rekordbox and open it new time, and automatically rating is cleared

video at link

https://www.youtube.com/watch?v=1bn7WicYT6o 

Pulse

@giovanni > Is that within your collection or the iTunes tree (left side of the rekordbox window)?

giovanni caccioppoli

hi Pulse
you mean the file of video?

it is imported in rekordbox collection

Pulse

Do you have iTunes open at the time you make the change?

Is the file still located within the iTunes folder structure, and is iTunes set to manage the location of files for you?

giovanni caccioppoli

hi Pulse

the file is located in rekordbox collection, itunes  closed or opened is the same,  how set itunes like you  tell?

Pulse

Okay, so you've imported the song to iTunes, you're not browsing it from the iTunes branch on the left.

The file location management doesn't really matter in this scenario (but I always suggest people disable it anyhow -- it can be found in the iTunes > Advanced preferences).

What is that filetype, M4A, MP3, AIFF, WAV, etc..?

giovanni caccioppoli

Hi Pulse

the file is m4A

Why i not have this problem with old file bought from itunes?

If i change rating or i add comments, rekordbox apply the modify

Pulse

Is this file purchased and downloaded (with no DRM) or is it from Apple Music?

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