Not getting sound sound from my SZ

Not getting sound sound from my SZ

Trent Grittman

Not getting sound sound from my SZ

I just upgraded from an SX to an SZ.. SX ran with 0 issues, now after hooking up my SZ today I have no sound coming from my master out 1, and poor weak/ quality audio coming from my master out 2. I am using a Macbook pro 2015 retina I updated the firmware for the SZ I tried a fresh download of Serato, checked the in/outgoing audio settings on my mac, Serato showing the SZ in connected.

Completely stumped.

Please Help!

Trent Grittman

I did yes and it said it installed successfully as well

Trent Grittman

When I hooked up the SZ and launched Serato it asked on the lower right of the the screen under "my serato" to download driver and update firmware so those were the 1st steps I took, when I still had no sound I attempted to download outside of Serato

Trent Grittman

I ran into issue in apple system preference to allow 3rd party downloads accepted the download etc.
I have sound in my headphone cue and sound from master out 2 but quality is poor. I 're hooked up the SX and no issues at all

Pretty stumped on this 🤔

Pulse

@Trent > Can you please try downloading and installing the firmware and drivers direct from the Pioneer DJ site?

Don't forget to reboot!

Robert Cachia

Im Having a lot of issues with my DDjsz i have bad quality sound coming out of it and i also get a buzzing sound from i as well

 

Please help...  

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