Silence in tracks - Live Bug!

Silence in tracks - Live Bug!

Samuel Alexander Spratt

Silence in tracks - Live Bug!

Twice tonight I was playing out tonight on my RX and at a random point in two of my tracks a 2 second gap of silence appeared - The wave form was also showing no transient information for those 2 seconds.

Reloaded the tracks afterwards and the silence wasn't there, and waveform displayed as normal so there is a bug within Rekordbox Performance mode somewhere.

v1.04 - Mac OSX 10.13.1

Official comment

Pulse

Sorry to hear that, could you please file an inquiry ticket here, our rekordbox support team will be able to gather some additional information to assist you in resolving this issue. Hopefully it's an isolated problem!

Samuel Alexander Spratt

Filed a ticket and no one has bothered to come back to me yet, still happening and I have a video of it.

Gotta say I am finding Pioneers support more and more shocking

 
Pulse

Sorry, not sure why Europe missed that ticket - I've forwarded it to our Japanese team for investigation. Thanks for your patience.

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