Rekordbox startup issue with DDJ 1000 after adding video

Rekordbox startup issue with DDJ 1000 after adding video

MOJO

Rekordbox startup issue with DDJ 1000 after adding video

I had recently installed Rekordbox with my DDJ 1000 to my new laptop and all was well. I then added the 30 day Rekordbox video trial, and now Rekordbox freezes on startup, the blue circle stays spinning forever. I have uninstalled and installed both firmware and drivers. I have an HP laptop with windows 10 and it is 64 bit. Please help with this issue, Thank you.

Official comment

Pulse

Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

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