Xdj xr3

Hi,so ive got this problem with my one of my jogwheels and it's only just happened so if I wanted to search a bit of the track my jogwheels spins perfectly but it dosent read it on the screen I really spin it and would only move 4 bars it dosent matter if im on vynl mode and if I need to match a song just slightly get it match just dosent work anyone have this problem if so please help !!