Urgent, failed payment.

Start a conversation

Urgent, failed payment.

Prankie

Urgent, failed payment.

  • Prankie
  • 1 comment
  • 0

Hi,

My payment failed a few days ago and my subscription will expire on the 16th, in about an hour, It will happen while playing in performance mode using cdjs.

Will it disconnect in the middle of the set?

There was no option to retry the payment, I canceled the subscription so I can purchase it again, but now I can't even do that, because the buttons are grayed out.

Any advice, or help?

Thank you!

 

Official comment

Pulse
Pulse

If you haven't already got it sorted out, please create a ticket with the support team in your region for further assistance in resolving this issue. Thanks!

1 comment

Sort by: Date Votes
Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents