DDJ RB does not work on my Rekordbox

DDJ RB does not work on my Rekordbox

Maxime Denis

DDJ RB does not work on my Rekordbox

 Hello,

I had many problems with my DDJ RB on Rekordbox.

Everything is updated, drivers and firmwares; when I launch Rekordbox, my DDJ RB is recognized, but I can't control anything.

I tried everything, but it still does not work.

Please help. Thanks.

 

Maxime

Pulse

Mac or PC?

If PC, follow the instructions here. If Mac, let me know.

Maxime Denis

I have a PC, but I already tried all the instructions, and still does not work.

Please help.

 

Maxime

Pulse

Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Greek Latinos

Sorry, but support is totally ignore same tickets (my last  request #25619)

Maxime, your solution: unplug ddj-rb from usb, reboot your computer, reinstall driver of ddj-rb , plug-in ddj-rb

and you will do it every time before gigs, because Pioneer dj support ignore our bug reports

Pulse

@GL > You never answered Roel after his last post... so no wonder the ticket wasn't solved!

Greek Latinos

Last phrase of Roel was about "need brainstorm with other colleagues" and  "we will contact you again" at Feb 25 (2017).

And I still waitng and reinstall driver every time before gig.

And I am already answer at last quetion of Roel at February 08 2017 21:05

It's Win7Pro with last updates (NOT MODIFIED, OFFICAL LEGAL COPY)

Greek Latinos

@Maxime - reinstal driver of ddj-rb is temporary fix of your problem or not?

Elvis Roberts

Can you send out the same instructions for Mac

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