problem with xdj rx2 dont start rekordbox

problem with xdj rx2 dont start rekordbox

Alonso Heredia

problem with xdj rx2 dont start rekordbox

When i power on  my xdj rx2 it starts the loading bar on the screen but when finish doesnt start rekordbox as normally and keep black screen and lights  on controller , also i power off and still lights on .

 

thanks in advance i hope we can find the answer

Pulse

Wait, the RX2 itself doesn't power on, or rekordbox (on your computer) isn't launching?

Alonso Heredia

rekordbox on the rx2 doesnt launch blackscreen and all buttons on  no computer i play without laptop

Pulse

Alonso - thanks for the clarification. Have you tried updating the firmware again?

https://www.pioneerdj.com/en/support/software/all-in-one-system/xdj-rx2/

Alonso Heredia

Yes i did , and it worked after it  but  next day same problem happened again sometimes launch normally sometimes blackscreen after loading bar on the rx2 screen , can it be the power cable?

Pulse

Possibly the power cable, but more likely an internal power issue, especially if you've checked that and tried a different outlet in your home.

You may need to contact a Pioneer DJ authorized service centre in your region to have your RX2 inspected and/or repaired.

Alonso Heredia

Ok thanks very much for the quick answer have a good day

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