site still messed up with login

site still messed up with login

BriChi

site still messed up with login

I know there was a fix added to the forum but it is still messed up on Safari. 

I choose to remember my login, then this morning i boot up, go on the forum, it shows I'm logged in but i cannot comment on anything unless i log out and log in again. 

 

you can see in the pic, i am logged in in the top right but at the bottom i have to sign in to comment

 

Shªun_N

It's a real pain in the ass, and made me decide against contributing to some topics just because it's too much hassle.

masanori

Dear sirs,

Thanks for letting us know. We will work on this but just let me ask, if this occurs on only Safari? 

Thanks,

Masanori

Shªun_N

Safari for macOS
Safari for iOS
Chrome for macOS

Basically all of them.

masanori

Dear sir, 

Thanks for your feedback. Our engineers are looking into this issue now. 

On our environment, Chrome on Mac works OK.

Keep you informed our progress.

Thanks for your patient.

Masanori

Tord Forland

It works if you delete cache, log out, and log in again. But problem reoccurs when new session IDs are created.

Shªun_N

Forgot to mention, can't even login on iOS.
Keeps saying the username/password is incorrect.

H3X

Doesn't work on Windows Chrome or Android Chrome.

It's also making me miss off replying to topics, as it's such a PITA.

You need to click login, then get directed to the knowledgebase page, wait a second to automatically go to the login page, then hit STOP, else it will then redirect to the profile page and go back in a loop.

If you hit stop and login at the previous page, it works until next time you start the browser up.

masanori

Dear H3X

Can you clear cache and check if 3rd party cookies allowed? Then try it again.

My environment Win & Chrome works fine.

Thanks for your feedback.

Masanori 

BriChi

didn't work for me, i cleared everything in both Safari and Chrome, logged in and checked periodically yesterday and it was ok, now i come back on today and it shows mew logged in but I cannot comment unless i log out and log back in

masanori

Dear sir, 

Can you tell me your OS / Browser version? 

Thanks,

Masanori

BriChi

OS -  10.12.3

Safari - 10.0.3

Chrome - 57.0.2987.133 (64-bit)

BriChi

this is on my iMac and MacBook pro, both same issue

H3X

Still not fixed.

Windows 10, Android and OSX - various updates since of each

michel

for me: just logout, refresh, login. done...

H3X

Yeah, but having to do that for every session is a real PITA!

masanori

Dear all
We have implemented some fix to forum post issues.
We appreciate if you can try this with your PC/Web browser settings?
Thanks for your feedback.
Masanori

H3X

So far so good 😁

Thomas

OSX : 10.12.6

Safari : 10.1.2

Unable to contribute on Safari : while logged in I can't access any of the logged features (add comment, up-vote, aso...).

Same on iPad Air with latest iOS

Firefox v.45 and Chrome v. 60.0.3112.90 are okay yet

H3X

False hope, stopped working after phone reboot.

Top says I'm logged in, but still asking me to log in again to post 😢

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