DJM-5000 Apple OS X Drivers Not Working
I found on 2 different Apple MAC's running OSX 10.11.6 (El Capitan) and OSX 10.12 (Sierra) that the version 1.3.0 of the driver for the DJM-5000 for Apple OSX does not work correctly at all. It installs with no issues, but in VDJ 8 Pro when I load a song on Deck 1 (or 2) and press play, the waveform on the top just giggles and nothing plays - no matter what settings I change in VDJ.
I uninstalled the 1.3.0 version driver and installed the 1.2.0 (non GK2 version) dated 9-21-2011 version driver and still the same symptom.
I uninstalled the 1.2.0 driver and installed the 1.2.0_GK2 version dated 11-26-2015 driver and it works correctly on OSX 10.11.6, but still does not work on OSX 10.12
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Official comment
@PS > Our engineers have found the issue is the samplerate; please change it down to 44.1kHz, you can change it by going to Application > Utility > AUDIO/MIDI Settings.
Will check but don't know if that mixer is supported for Sierra. I'll post back here..
Note I am reporting 2 issues.
Issue 1. Version 1.3.0 of the DJM-5000 driver is suppose to be the one supported by OSX 10.11.x (El Capitan) and it does not work. You must install the older 1.2.0_GK2 driver instead to make your DJM-5000 work on OSX 10.11.x
Issue 2: Version 1.3.0 of the DJM-5000 driver does not work on OSX 10.12 (Sierra). An older driver also does not work on OSX 10.12
Your site here says Sierra is supported for the DJM-5000
http://cdn.pioneerdj.com/-/media/pioneerdj/documents/macos-sierra-compatibility/macos_sierra_en.pdf?la=en
Got it, I have created a ticket and will report back..
Jay-
What is the progress on this issue?
4 months and counting. When it this ever going to be worked on?
It's a legacy product and is a lower priority than other products; I've asked our support team for a follow-up.
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