4.3 buttons keep locking up

4.3 buttons keep locking up

H3X

4.3 buttons keep locking up

Installed 4.3 last night and this started happening pretty much straight away.

It's like all the button presses get stuck in a queue - nothing works, you press many buttons, then suddenly they all start going off at once!

As you can see from the video, cue doesn't work at all.

The pad selector changes the bank on the RZ, although none of the pads work - and in RekordBox nothing changes at all.

Effects on and off do nothing.

The song stops in the video because I had clicked "Yes" to quit RekordBox about 5 minutes before, and it just caught up!

https://www.youtube.com/watch?v=2HNLN3xl9xs

Official comment

Pulse

Thanks - I'll get you to file a support inquiry ticket here and our rekordbox team will gather the relevant information to try and assess why the software is freezing. Sorry about that!

Pulse

I think the problem was the software didn't like the music you were playing. ;)

Need a bit more information about the conditions and what you were doing before it happened please.

Are you able to replicate the issue from rekordbox startup and provide a list of the steps and deck conditions?

H3X

It's happened everytime I've use RB since the update now, although it can appear at any time.

Nothing special, just playing as normal and it just kicks in. There are no steps really. It seems to be totally random.

I don't use effects, hotcues or anything like that - so it's just vanilla mixing and suddenly it will just start doing as in the video.

CPU shows as normal, however you can't click anything with the mouse either - the whole thing is locked.

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