ddj sx 2 sound cuts out

ddj sx 2 sound cuts out

Richard Henderson

ddj sx 2 sound cuts out

Hi i own a sx2 last night when playing a gig lthe sound cut out. I did a restart and went on fine from that point .I did notice Serato was still working so could this be a usb 3 problem with my connection to the macbook pro? 

Mark Gallo

@Richard > Unfortunately, there's no way for us to pin down exactly why your sound cut out.  It could have been due to a number of reasons.  To help minimize these type of issues from happening in the future, I would recommend restarting your Mac before each gig, disabling bluetooth and wi-fi unless they are required and try using a different USB port.

Richard Henderson

Thanks for coming back to me Mark can I have just updated to the latest firmware and of course will take your advice thank you for that.  Can I enquire is the SX2 fully compatible with the usb 3.0 ports that come with my 2015 MacBook pro running Yosemite?

Mark Gallo

@Richard > My pleasure. Hopefully it was just a one-time glitch.  Let us know if it happens again.

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