rekordbox crashed during gig

rekordbox crashed during gig

Johannes Wolf

rekordbox crashed during gig

On my last wedding gig, rekordbox crashed without any warning.

The program window just disappeared. On my mac I searched console app and looked for the crash report.

I am on 11.4 and on that time RB 6.5.1.

Is there any advice, what I can do?

 

Process:               rekordbox [977]
Path:                  /Applications/rekordbox 6/rekordbox.app/Contents/MacOS/rekordbox
Identifier:            com.pioneerdj.rekordboxdj
Version:               6.5.2.0029 (6.5.2.0029)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           rekordbox [977]
User ID:               501

Date/Time:             2021-10-02 23:31:12.189 +0200
OS Version:            macOS 11.4 (20F71)
Report Version:        12
Anonymous UUID:        FB1E8335-3FAD-37DB-CC83-34482B60F88F

Sleep/Wake UUID:       6998FF1D-435B-4DDC-9239-34122BA0CD68

Time Awake Since Boot: 35000 seconds
Time Since Wake:       27000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Juce Message Thread  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGSEGV)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   rekordbox [977]

Thread 0 Crashed:: Juce Message Thread  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib            0x00007fff203072ba mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff2030762c mach_msg + 60
2   com.apple.framework.IOKit         0x00007fff22af8266 io_ps_copy_powersources_info + 149
3   com.apple.framework.IOKit         0x00007fff22af808b IOPSCopyPowerSourcesByType + 106
4   com.pioneerdj.rekordboxdj         0x0000000100759db3 +[PowerStatusInternal getACLineType] + 19
5   com.pioneerdj.rekordboxdj         0x000000010075f112 PowerStatusObserver::timerCallback() + 18
6   com.pioneerdj.rekordboxdj         0x0000000102261fa9 juce::Timer::TimerThread::callTimers() + 233
7   com.pioneerdj.rekordboxdj         0x0000000102262b29 juce::MessageQueue::runLoopSourceCallback(void*) + 57
8   com.apple.CoreFoundation          0x00007fff2043597c __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
9   com.apple.CoreFoundation          0x00007fff204358e4 __CFRunLoopDoSource0 + 180
10  com.apple.CoreFoundation          0x00007fff20435664 __CFRunLoopDoSources0 + 242
11  com.apple.CoreFoundation          0x00007fff2043408c __CFRunLoopRun + 893
12  com.apple.CoreFoundation          0x00007fff2043364c CFRunLoopRunSpecific + 563
13  com.apple.HIToolbox               0x00007fff28671ab3 RunCurrentEventLoopInMode + 292
14  com.apple.HIToolbox               0x00007fff28671815 ReceiveNextEventCommon + 587
15  com.apple.HIToolbox               0x00007fff286715b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70
16  com.apple.AppKit                  0x00007fff22c346f2 _DPSNextEvent + 864
17  com.apple.AppKit                  0x00007fff22c32ec5 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1364
18  com.apple.AppKit                  0x00007fff22c25239 -[NSApplication run] + 586
19  com.pioneerdj.rekordboxdj         0x000000010225dbcf juce::JUCEApplicationBase::main() + 143
20  com.pioneerdj.rekordboxdj         0x000000010225db23 juce::JUCEApplicationBase::main(int, char const**) + 83
21  libdyld.dylib                     0x00007fff20357f5d start + 1

Official comment

Pulse

Sorry to hear about that - please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue. Thanks.

1 comment

Sort by: Date Votes
Post is closed for comments.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents