Can't log in to Beatport

Can't log in to Beatport

Paul Stamilio

Can't log in to Beatport

I just upgraded to the newest Rekordbox 6.7. When I try to log in to my Beatport account through Rekordbox it tells me I need an Advanced or Pro account. I have a Advanced account. 

Official comment

Gabriel

Hi guys, 

The fix provided in the link that Oliver posted is the fix for this issue. 

Please make sure to follow the steps exactly and delete those txt files. 

If you still encounter the issue, then please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Oliver Coles

Same here. Uninstalled, restarted then reinstalled, logged in and subscribed to advanced but RB tells me to upgrade. Been trying for a few days with no luck, very frustrating 

Paul Stamilio

What is RB telling you to upgrade?

 

Oliver Coles

'In order to DJ with Beatport Streaming tracks, you need to upgrade to an Advanced or Pro plan.' I have an Advanced Beatport subscription. I don't understand

Paul Stamilio

It didn't fix it unfortunately and I'm pretty sure pioneer support has just given up on me. 

Anne Gryzbeck

It did not fix mine unfortunately as well. I tried everything and cannot even find the hidden folder/data (it's just non-existent). I wrote an email to the support team and if they are able to help me out I'll let you know.

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