CDJ 3000 jog wheel pitch bend issue

CDJ 3000 jog wheel pitch bend issue

Peterlazarenko

CDJ 3000 jog wheel pitch bend issue

I just bought 2 cdj 3000 players and on both While Playing a track from usb Im experiencing an issue using the jog wheel, when bending the pitch It is to sensitive And glitchy its almost like a latency issue. It is nothing to do with the tension adjust. I have used the unit with HID mode in rekordbox and it feels Perfect and how it should when you bend the pitch and not all glitchy. There is definitely an issue with the software on both units and just does not feel right it Is over compensating the pitch bend to much. 

Ben Walker

Hi @Pulse - I hope all is well.

 

Is there an update on whether this issue has been fixed yet, or is it still being worked on by your engineers?

 

I appreciate you cannot say when it will be released as a firmware update, but it would be good to know at what stage the fix is at?

Pulse

Sorry, no updates at this time.

Peterlazarenko

Great news pioneer another update with no fix to a problem which was reported 6 months or more ago.
All we keep hearing is we are working on it ??? How about actually fixing it. Could someone actually tell us when this is to be fixed please or please advise how to return these units under warranty as they are not fit for purpose.

Pulse

This was a patch to address the problem with the emergency loop, this was not a "next version" update.

Yes, they are still addressing the issue but we don't have any other information at this time. When we have an update, we will let you know. It's not a forgotten issue and we appreciate your patience. Thank you.

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