KUVO loggin error

hi, 

I just made a kuvo account to be able to use Rekordbox, but every time i try to log into kuvo it tells me the email and password combination is wrong. ive tried making a second account with the same email, but the same thing happened. then i tried to change my password, by clicking on forgot password, but i never received the email to change it.

anyone know how to fix this? thanks!