E-8302: PLAYER ERROR (3611) - When will it be fixed?

Irrespective of whether I should export everything through RB, playlists which are exported have ceased working in the last couple of weeks.

I think RB is free for anyone to use it, but I am not sure if that is true. If that is no true then pioneer should release it.

I don't know if I understood you well but once you are in RB, you can make as many play lists as you like.

You can name them for example under date of purchase or genre or what ever you like.

Lets say each playlist has 50 tracks. You can sort these tracks by BPM or by name or by key or what ever you like.

You can Tag tracks you like and have a Tag list as well.

Also RB saves histories so you can have lists of the tracks you played for example yesterday.

Its not irrespective that you have to export everything via RB. Irrespective will be if people can't download it and use it for free.

RB analyses you tracks so that you can be able to see the waveform instantly, to add hot cues in memory, quantized loops etc.

So when you plug your USB stick to CDJ2000 you can load  in each track for example the cue points you saved in RB earlier.

Rekordbox is available for free; simply sign in with your email address and you get a serial.

@Tony > As for playlists that have stopped working -- did you move the source files?

Its certainly possible, after last night I started from scratch, reformatted usb and will reanalyze the entire track collection and re-export, then report back.

To try and clear up a previous point, I have a windows machine and store my music in folders:

usb_memstick

 - house

  -- funky

  -- deep

  -- etc etc

 - trance

 - techo

I copy the enitre folder usb_memstick over to my usb and plus it in, you can traverse folders and play each track, however you cannot select track -> any song via the cdj200 menu, you get the error. I would expect this to work.

Thanks

@Tony > If you analyse the tracks from the USB within Rekordbox but don't export them, then you'll only have the folder view and no instant waveforms.

Playlists are working again, not sure what I did, having to do this each time a song location changes is going to be a pain though.

I've noticed that anytime I yank the HD out of my cdj-2000's without powering down the unit first, it will corrupt the drive and weird stuff happens until I reformat and rexport to the drive.  then it works perfect.

I'm wondering if people who get problems aren't doing this and people who don't get robkems follow this rule?

Then again...I could be totally wrong.

@jamboe > Yes, that's similar to pulling the USB cord out of a computer when the drive is still being read from. You don't need to re-format. You need to repair the MBR partition. Download TestDisk from CGSecurity.com

I jumped out of a car while we were doing 80 ... and it really hurt.  Who knew!

Pulse, why ya gotta ridicule me? ;)

Honestly, I don't think it's something everyone knows.  I never really knew about it until I got my mac. 

None of my PC's ever yelled at me for it, and I don't remember my drives ever getting corrupted.  It's almost guaranteed if I do it on my Mac or the CDJ's. 

@Jamboe in PC if you disconnect the Hard Disk while is copying from or to another drive it might get corrupted.

Also if a windows program is reading from this Hard Disk and you disconnect, it might get corrupted as well.

@jamboe > Wasn't ridiculing, was making light of what Gavin already replied.  Sorry if you felt it was a personal attack.

RB 1.5.1 ?? next week, next month, next year ???? can´t work with windows 7 and RB 1.5.0....

@Sitar > If you're having problems with Rekordbox, please start your own thread after reading this thread.

Back to the original post...

@ Musicstore Salesman > I have had this issue (E-8302: Player Error) once before when using 2 CDJ-2000's connected via LAN to a switch and to my computer using Rekordbox. The problem was the location of my file had changed on my computer, and Rekordbox was searching in the previous directory.

If you use iTunes, or other media players with your music, as well as Rekordbox, then your files are saved in a specific location for iTunes. Then if you use the "Bridge" feature in Rekordbox to import your tracks from your other media player, it will use the current directory from that media player, but it will not update it in real time. This means, every time you change 1 single thing in your media player, (such as the album name, artist name, track name, track number, or even CD number in iTunes) it will change the directory. Therefore Rekordbox will no longer have the proper directory. (This is also when you have "Keep iTunes Media folder organized" checked √ in the iTunes Preferences.

The breakdown of iTunes media directories (on a Mac at least, and probably windows) "Music" - "iTunes" - "iTunes Music" - "Artist" - "Album" - "File" (and the file is organized as "Track Number" - "CD Number" - "Track Name")

As you can see, by changing 1 of the above areas will corrupt directory in Rekordbox, because the directory in iTunes would change. I believe it will even corrupt if you capitalize a single letter. (It's picky, but precise)

As for your issue "Musicstore Salesman", I believe the problem using your hard drive could have been changing 1 single letter on a main folder directory where your files are. This could be as simple as changing the title of your hard drive from ex. "foster HD" to "Foster HD", or a folder such as "music" to "Music" or "rekordbox" to "Rekordbox"... A single change like this can cahnge the directory of every file within that folder, rendering it useless to the rest of your information on the hard drive, because it is looking under the wrong directory. 

Also, when you plug in your hard drive to your computer again, and see the "Missing Files" when you relocate them, it does not update any of the stored information on your hard drive. Therefore, yes you relocate the file, but it does not change the previous incorrect directory to the new proper directory.

I don't believe there is anything wrong with your CDJ-2000's or your hard drive. I believe all you need to do, is re-export your tracks and information from Rekordbox to the hard drive again, and once it is complete, do not change anything. Leave everything as is and it should work properly.

I see a common resemblance with the E-8302: Player Error and with the iPhone Antenna-gate problem... Only a handful have the issue, but one would assume thousands have the problem because of all the chatter. There are tens of thousands of people out there who do not have problems with their Pioneer products. But unfortunately not everyone can have the same luck. I am commonly one of the people who has luck, and if something does go wrong I am usually able to find a quick fix. I love my Pioneer gear and ever since I first used Pioneer equipment, I knew I wouldn't change. Just like with Mac.

Just give this a try, and re-export your Rekordbox Library and I wish you the best. Hopefully this will solve the problem for you. If not, I'm sorry for wasting your time, but please reply back and I'll try to look into it a bit more for you.

Thanks and good luck,

Foster

Hi Everyone, I'm new to this forum and have just recently purchased a DJM 900 and 2 CDJ 2000's in June. I'm all hooked in via link and with RB. My USB was working fine with RB 1.4, but now with RB1.5, I am getting this  E -8302 error when I plug in my USB directly to the CDJ. It is very frustrating and I have tried using several USB devices/brands and still the same thing. When I use my laptop (Mac) with RB as the source, then no issues. Really need to know what is going on and if there is a solution out there. Pulse, hope you can help.

@ David J > Please start your own thread with any issues you may have so nothing gets lost in the abyss.

However, to address your issue, have you updated your CDJs to the latest firmware? (To download updates, go the the Firmware section on the front page of the forums). Have you your USB sticks formatted to FAT? Have you tried scanning problematic audio files with mp3val?

my solution so far:

• I deleted all my playlists and the whole library in RB

• I deleted all the files and playlists on my USB (caution: through RB aswell - if you delete it just the regular way, some information aswell as tracks remain!)

then I started again importing + analysing tracks and exporting them to my USB -- et voila: everything works fine on the CDJs again. I admit its a pretty complicated procedure but as long as Pioneer doesn't solve the fundamental problem a user can have with RB + CDJs and make the whole system more user friendly this is the only way i guess...

cheers

@Dave > I believe it was unnecessary to delete your entire collection in rekordbox. All to have to do it open your Disk Utility app found in the Apllications folder, then in the Utilities folder. Once disk utility is open, select the USB flash drive you inserted and select to re-partition it. Select 1 partition in FAT-32, and it will wipe the entire drive clean. Then open it in rekordbox, and just re-export your tracks and playlists from rekordbox onto the flash drive and everything should be fine.

PS: that's a little confusing in your first post when you mention you have everything connected via "Link" then you continue by saying your CDJ's work with rekordbox and USB... Please specify it's a USB flash drive or hard drive. I was confused thinking you were trying to run rekordbox via USB cables to your Mac! Haha

Best of luck mate,
Foster

Gavin, Foster and Dave - Thanks for all your comments. Gavin, have updated to the new firmware and have tried to reformat USB stick to FAT 32, but now it's saying "could not unmount disk". Dave, will try your suggestion now and see what happens.

Dave, many thanks! All good now :)

I Just spent over 4000$ buying 2 cdj 2000's, and so far, Im not impressed.  I especially DO NOT like RB, and the insane way in which it decides to relabel, folder, playlist and otherwise force you to 'FIX' all your file names and info.  I am now getting the same error after sending my music to a brand new USB stick as all these other people.  I want my music to be read and understood by the player, the SAME way I have my tracks listed on CD.  I could care less about the album, year, jacket art etc...I just want my music to be there like when I drop it into a USB.  (Artist, Title, BPM, Genre) in that order, divided by folders as I see fit.  Like having an old school folder, and then having a seperate dance folder.  I also agree that the screen needs to have the option to remove the annoying right hand section, allowing me to see just the music info.  I have been mixing for 14 years and I have Huge music collections.  After spending countless hours sending my stuff through RB, just to see it ERROR is unacceptable.  I am going back to raw files.  I have a question though.  Will the player remember the waveforms after a track has been played?  That is the only real valuable piece of information I want.  I wish RB had a option to only scan the waveforms of tracks already in folders, and only save that info with the song.  I hope Pioneer takes some of this info into consideration.  Thanks.

Yes to Paul Johnstons comments, I alluded to it early, rather than a long list of files in RB, Allow it to import a folder hierarchy, but then show it as such in the pane. I do not wish to be forced into sorting playlists for everything.

What if I am playing a disco house based playlist, then decided to switch it up mid-set, maybe Balearic, so I would then go to my Balearic folder.

At the moment I have to export playlists and then I copy the folder structure over, so alot of duplication.

You all need to remeber that this is a Cd-media player intended for club and pro use. Not to expect it to do everything for you. Pioneer strives on dependibility and Sound quality. That's what you paid for, the extra bells and whistles are just that. So don't bash somethig that is not perfect yet, no one nor machine will ever be perfect. Pioneer CDJ-2000 - near perfect- So stop crying and post your troubles with less ridicule and maybe you'll get a more of a profesional response.

Actually Manuel you are wrong, Pioneer advertise their cdj2000s with a DJ walking into a club with nothing but a usb stick, no cds no records.

I am not sure who you are referring too, but I do not think anyone is ridiculing pioneer, as high paying customers, we are just asking for enhancements to their software.

@ Manuel Navarro-I sincerely hope that you do not work for Pioneer, talking to me like that.  And YES I do expect it to be PERFECT.  Name another brand of DJ media player that even comes close to these units in function or price...there aren't any.  I have also owned cdj 800 mk2 and the cdj 1000 MK3, as well as a djm800 totalling about 10, 000$ worth of purchases with Pioneer.  All their other products have been nothing less than steller, which is why I bought these new ones.  RB aside, I thought this was a place for us professionals to voice concerns and issues, so that Pioneer can use the recommendations to ENHANCE their products.  I have issues, and Im choosing to voice them.  RB needs some serious changes made to it, especially since they claim this to be the best way to perform now.  In my opinion, RB has some major flaws that need to be addressed.  As for the units themselves, there are only 2 things that I think need to be looked at.  The first is the speed in which waveforms are read from the USB (when not from RB).  If you put in a cd, the waveform is built within 10 seconds, but from a USB, it doesn't read ahead, causing it to be real-time build, and if you scratch while its building, it stops reading the wave info...this is not good for any DJ.  waveforms need to come faster, or be read ahead by the player.  The second thing is the screen layout.  I want to see the whole title of a song in the list.  There needs to be the option to change the screen to a more functional and basic layout (removing the right hand portion).  I really dont care who produced the song, what record label its from, or what the album cover looks like.  Just the artist, title, and BPM is important.  These issues could possibly be resolved with future firmware updates.  Thanks.

@manuel - i'm pleased that you are happy with your new cdjs. most of us love ours too but some people have problems. some of these problems are errors and bugs on pioneers side, some are errors on the users side. we're a nice bunch (generally!) who try and help each other out. we're not pioneer bashers (generally!) and the solution to every problems is not to blame the user like you do. i'm sure pioneer love your blind loyalty but we're a well rounded bunch on here and see both sides.

to clear up your points; the cdj2000 is a multi media player, cd, usb, sd and prodj link. all should work as advertised and all are equally important to function correctly.

i'm sure pioneer do strive for dependability and sound quality. for some cdj2000 customers though, they have neither and that needs to be addressed from either a pioneer or end user perspective depending on the problem. 'learn how to mix properly' isn't the helpful answer these folk need.

i didn't pay for a cd player with a few bells and whistles mate and neither did you (you said you upgraded from 1000 mkiii's - why did you upgrade?). 

i don't think people are bashing, they want their problems fixed and rightly so. most people just want their players to work as advertised and with functionality as good as or better than previous models. this isn't the case now with the well documented master tempo function for example.

try and be a bit more constructive. maybe one day you run into a hardware problem yourself? would you like to be told to learn how to mix or stop crying?

All I heard was wah,wah,wah, . I guess I proved my point, as you can see PIONEER USA does care. They just needed to read it in a more respectful way. They don't even need to have forums, they started these posts just to make there brand better. Not to hear kids crying, they already get their real feedbacks from the pro Djs.....

@manuel, first of all just to let you know, cdj2000 is not just a cd-player. Its a multi-player. If you are not sure, check your cdj.

Cdj2000 also is based in computer software (RB) and also needs updates(firmware) in order to fix bugs,

just like on any other computer related software.

Secondly, you might be an excellent dj, with great skills and techniques (which I doubt)

but  when it comes to computers I am sure you don't even know how to use it, except Google.

Thirdly and most important you need to learn to respect yourself.

When  you learn to respect yourself then you will also learn to respect others. 

Ok kids, go sit on the naughty step for a while.

Please remember the rules of the forums which includes respecting your fellow forum member.