Trim control not working when using s/pdif cable

Trim control not working when using s/pdif cable

Ryan Naguiat

Trim control not working when using s/pdif cable

Hello, when I'm using the digital connection and connect my DJM900nx2 to both my CDJ 2000nxs2 the trim control is not working, also all 3 of the EQ's controller, I need to adjust them at 9:15 to keep the channel level indicator from going red.

My input selector switch is on Digital.

Is there a setting that I need to change?

Sorry, new to the CDJ setup.

Pulse

Can you show this on video? I've used that same setup using digital for years and it works the same as an analog line connection.

Ryan Naguiat

No problem, I can send a video. I will send it as soon as I get home. Thanks

Ryan Naguiat

How do I upload a video? 

Pulse

Wow ... that is bizarre! Have you tried flashing the firmware on the mixer?

2.07 is the current version, but even if you already have that version installed, try loading it again.

Ryan Naguiat

Yes, I updated it last week.

900nxs2 running 2.07

both 2000nxs2 is running 1.85

Ryan Naguiat

I just reflash my mixer with firmware 2.07 and I'm still getting the same issue.

Pulse

Okay, so that wasn't it. I'll direct you to contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired as it's most likely a hardware fault causing this to occur.

Ryan Naguiat

I just got these nexus set up last week on 04/05/2020. The setting is in their default setting on the mixer, I haven't made any changes. I only loaded my profile from my USB.

Ryan Naguiat

I'm still within the return policy where I got the mixer from. I can ask them to exchange it since its a defect. Or is it better if I just send it to you guys for repair.

Ryan Naguiat

It just sucks because all of them are brand new

Pulse

Oooh - yes, if you can return it, please do that; this definitely seems like a hardware fault.

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