Help with upgrade to Professional
Hi I want to upgrade to Professional but the upgrade button is blanked out on the website.
I cancelled my Creative free trial so I can upgrade to Professional.
Please advise how I can do this upgrade? I understand it will be a paid account when I activate Professional. This is fine.
Note: I did read this thread before asking for assistance here.
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Official comment
If you have cancelled a plan, you must either "undo" the cancellation (on the plan page), or wait until the expiration to then upgrade. Sorry for the inconvenience!
Thanks for the info Pulse. There does not seem to be an option to undo the cancellation of the Creative free trial I was running. It would have expired on 21 May. Does this mean I'm stuck with the normal free account until then? If so, it's ok. I will have to wait until Rekordbox allows me to upgrade.
I'm not 100% sure, I had one customer post a screenshot where they had an "undo cancel" link, but I haven't seen that myself. Worst case is you wait it out until the 21st and then subscribe again.
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