Error Code 15

Error Code 15

DJ Petchz

Error Code 15

First time i install Rekordbox and activate finish else i install new windows on SSD and format old drive (by not deactivate) else i install program Rekordbox new i can't activate because it say that Error code 15.

How to solve?

Official comment

masanori

Hi DJ Petchz, 

One license can be activated up to two computers with your account. The error 15 shows up when you try to active more than that. You need to deactivate your license from other computers. If your computer(s) was formatted or broken, please use an inquiry form attached below. 

https://rekordbox.com/en/support/inquiry.php

Thanks,

Masanori

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