Problems when enable Cloud settings

Problems when enable Cloud settings

DJ Pape

Problems when enable Cloud settings

Hi, I am trying to follow the instructions and install Cloud settings.

I am stuck on Cloud settings Step[3]. 

I press Get/Set up unlimited storage account in Rekordbox and the Instruction webpage opens (https://www.pioneerdj.com/en/account/rekordbox/cloud-settings/).

3 Allow rekordbox Cloud Unlimited is highlighted. And it says Select [Cloud settings] in "My account page", from the top right corner of the rekordbox.com or pioneerdj.com website. Agree to the “Software End User License Agreement” and click the [Next] button.

The only thing I have on my top right corner is (from right to left)

* Select Country
* Log out
* Patrik (My user)
* Search

When pressing Patrik the Page My account TOP Opens up with my Registred products. 

The only thing I see about Cloud is the link below rekordbox in the left down corner. And when I press that I go to Cloud settings installation guide where I was a couple of clicks ago.

What am I doing wrong?

Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

DJ Pape

The problem was that the Software Agreement was last on the Cloud settings installation guide webpage. I recommend that you change the text in the guide. 

 

/Pape

Faith in the Glitch

same thing here it's maddening. The "my page" tag just doesn't exist. I'm probably going to cancel this.

DJ Pape

If you scroll down on the page Cloud settings installation guide. There is the option to enable Software Agreement.

 

/Pape

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