DDJ-400 / Issue with Tempo Slider (right deck) - Rekordbox DJ

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DDJ-400 / Issue with Tempo Slider (right deck) - Rekordbox DJ

PICHI

DDJ-400 / Issue with Tempo Slider (right deck) - Rekordbox DJ

  • PICHI
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Hi. The Tempo Slider from deck 2 doesn´t work properly (when I slide the tempo slider down or up, both decreases the bpms, and erratically).

I have updated the firmware to 1.01 days ago and it was working fine. Now it doesnt. (I´ve tried with different usb ports and a new usb cable). I´m using it on Windows.

Please help me. The controller only have 2 months since i bought it. Thanks.

 

Video of the issue https://www.youtube.com/watch?v=iyVnsEEJ4dw

Official comment

Pulse
Pulse

Sorry to hear that - please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.

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