Coloured Triangle / Artefacts On Screen

Coloured Triangle / Artefacts On Screen

Euan Quinn

Coloured Triangle / Artefacts On Screen

Hi,

 

My rekorbox will randomly show triangles and lines over my screen. It can be fixed by going from full screen to windowed or vice versa however this sometimes causes rekordbox to crash.

 

I have updated my drivers to the latest video and chipset drivers.

 

Help would be appreciated, thanks.

Official comment

Pulse

@Euan > This is definitely graphics-adapter related. Please ensure the drivers you're using are from the manufacturer, not just from the Windows Update.

NVIDIA
Intel
AMD / ATI

If you have multiple graphics adapters in your computer, you should have the ability to select the graphics adapter being used by rekordbox, please try changing it to the other device to see if this also resolves the issue.

aral vorko

hello

on dell XPS 13" 2017, same issue

reinstalled drivers from intel, same issue

changed resolution and redimensioning at 100%, 125% or 150%, same result

aral vorko

what do you mean by "multiple graphic adapters"

Pulse

See this website for details on switching the graphics adapter in use.

aral vorko

Hello

switching the graphics adapter doesn't change anything

however i noticed that unplugging my deck (brand new DDJ 400) instantly removes the artefacts

How can it be a graphic adapter issue if the issue doesnt reproduce without deck connected?

Pulse

@aral > Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

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