Unable to connect DDJ 400 with Mac

Unable to connect DDJ 400 with Mac

Michelle Wang

Unable to connect DDJ 400 with Mac

Hi there,

I purchased a DDJ 400 yesterday and when I tried to connect it to my laptop (MacBook Air, OS X Yosemite 10.10.5) using the USB cable provided in the original packaging, nothing happened.

I had Rekordbox (version 5.6.0) open but it didn't pick up the deck despite the unit being connected to my laptop?

Appreciate if someone could please help!

Kind regards,

Michelle

Official comment

Pulse

@Michelle > Unfortunately the DDJ-400 is only compatible with macOS 10.11 or newer. Even rekordbox is only supported on macOS 10.12 and newer - even though it may run, we don't provide support for it on that OS.

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