URGENT: Rekordbox 6 Mojave 6.6.3 - Will Not Open
Today I tried to open rekordbox and it stopped at the splash screen where it says "rekordbox - pioneer dj" and the version number.
I immediately updated the application to see if thsi opened it, it did not, I then tried removing the databases and replacing with old ones, none of them worked and it still won't open.
Please help.
Post is closed for comments.
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Official comment
I'm sorry that you're having issues with rekordbox however I see that you have already filed a support ticket that has been escalated to our engineers in Japan - they will be able to assist you and thank you for your patience.
UPDATE - I now recieve the Communication with rekordboxAgent failed error message. Mac OSX Mojave 10.14.6 Mid 2012 2.6ghz i7 16gb RAM
UPDATE - The rekordbox agent and rekobox already have exceptions on my Firewall, i also tried opening with the firewall disabled and got the same error.
UPDATE - I have uninstalled and re-installed 6.6.3 aswell as trying 6.6.1, NOT WORKING. I then tried updating back to 6.6.3 via update manager (which for some reason still worked when the program closed down after the agent error) and it STILL isnt opening
4 comments