DDJ-SR2
Hi,
I'm using the DDJ-SR2 with Serato DJ Pro on a MBP 2012 with 16GB RAM and 1TB SSD using Mojave OSX.
When using the SR2 I experience random freezes, especially when using the FX knobs on the controller. The audio/videos freeze and won't; work again until the controller is restarted, even then the sound can still have a fuzzy noise to it. This is only cleared when restarting Serato as well.
Ive seen several other similar posts and i'm very worried that this product is unusable at gigs!
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Official comment
The forums aren't exactly the "immediate customer service" channel, which is why we have a variety of other technical support avenues.
There's a specific version of Mojave that is known to cause issues with Serato; please consider updating.
Posted this almost 2 weeks ago and not had a reply! What fantastic customer service!
Aren’t you a delight in customer service!
You're welcome!
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