Forum Login
@Pioneer.
I still had issues with the Login. It took a while and multiple atempts to get into here. Finally it worked but looks like it is not back to normal. At least not for me.
For others having issues - please delete Browser Cache - this may help.
Post is closed for comments.
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Official comment
This is an old post, but the problem back then was mainly old cookies as we transitioned into a SSO (single sign on) -- the problem now is that browsers block 3rd party cookies / cross-domain data, but that is required in order to support the SSO. If you clear cookies for the following domains:
*.pioneerdj.com
*.rekordbox.com
*.kuvo.com
*.zendesk.com
*.gigya.com
...and ensure that all of them are set to allow cross-domain data and 3rd party cookies, your experience here will be seamless as before!
Our team is still in the testing phase with the fix, so it's not 100%, but if you experience troubles, yes - clear the cookies and cache for the site, or try using a different browser.
+ too same problems
3 comments