[TICKETED] DDJ SX Jog Wheel Issues
In the middle of a set, my left jog wheel froze. I could play the music but could not use the jog wheel to move to specific points for cueing or scratch. I bought it in December of 2013 and it has the latest firmware. Luckily I figured how to use the touch pads and cue the points as the song was playing but it was a bit annoying. Once the gig was over I restarted the controller and software (Serato) and the jog wheel was working again. I have played at over a dozen gigs since I bought this controller with practice almost everyday and this was the first time this has happened. Any suggestions?
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I found this video on youtube, I having this similar issue
http://www.youtube.com/watch?v=VHoGSiY1Lxo
I'm not sure if it's software or hardware that's the problem, let me see what I can find out for you.
Thanks! From the video, the DJ mentioned that his controller could have been part of a bad batch of units. Could you tell by serial number when my unit was manufactured? Is it possible I got a bad unit which was part of that batch? I tested my controller for about an hour tonight and it worked fine. I'm still worried I may experience this issue randomly though, especially during a gig.
@sean ali wrote:
Sean, please contact Pioneer technical support in your region for further assistance; it sounds like there may be a hardware issue with the jog.
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