XDJ-RX3 Still Freezing 1.17

I've had freezing issues with this unit since I purchased it. I keep it updated to the latest firmwares, but the issue persists regardless of firmware. I only ever use it as a stand-alone with USB sticks, and the freezing will happen randomly and across different rekordbox exported drives. I've tested across multiple harddrive manufacturers with both high capacity SSD drives (1TB Samsung T7) and typical USB sticks (SanDisk 64GB) formatted as Master Boot Record + GUID Partition (I'm on macOS), and still random freezing issues occur. This never happened with my RX1 or RX2, and in fact the same USBs still play flawlessly on my RX2 unit. I should also mention that all of my tracks are accounted for, organized and are a compatible format.

Most recently, the unit was playing flawlessly for an hour or two, then after a track finished playing it just froze up and became unresponsive. The only thing I could do was switch off the power, but the buttons and screen stayed lit for a good 2 mins after the power had been switched off (!?). Other times, in the middle of a track playing, the waveform will disappear and just that deck will become unresponsive. I'm able to use the jog on the other deck, and the mixer sections works like normal. I'm even able to browse for a new track, but then shortly after browsing, my drive will disappear and the unit will become unresponsive. These freezing incidents occur often enough that it's a real 50% chance of happening every time the unit is powered on, yet random enough in that they're hard to replicate and aren't dependent on any specific track or hard drive. Very frustrating for such an expensive piece of equipment!!