cant drop and drop from collection to playlist. rekordbox

cant drop and drop from collection to playlist. rekordbox

luis santiago

cant drop and drop from collection to playlist. rekordbox

Hey everyone !  

I'm trying to create a new music library. I have all my files in one place in one folder on my external hard drive. I can download music files into rekordbox collection, move , load and play my files everywhere except drag and drop to create a new playlist. When clicking on the music file and trying to drag it has a small red circle with a line across it. I checked for missing Files there are none and no exclamation mark next to the file. I tried, right clicking to add the file to playlist that way and nothing. A week ago it worked fine I was able to create playlist but now it seems like Im lock out. Is there a lock or protection button that needs to be disable ?

Thanking you in advance everyone.

Luis  

Gabriel

Are you using Mac?

If yes, please try below:

In System Preferences -> Security & Privacy -> Privacy tab, select Files and Folders and allow rekordbox to use Removable Volumes and Desktop.

luis santiago

Hey Gabriel ! Yes its a mac i'm using I tried what you suggested but unfortunately the removable volumes and desktop was already enable so its not that. 

thank you anyway i really appreciate the help. 

Gabriel

Then can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

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