CDJ 3000 Packaging Question

CDJ 3000 Packaging Question

Lauren Halstead

CDJ 3000 Packaging Question

Hi I ordered CDJ 3000s from Guitar Center.  When unboxing - I did not get an official CDJ3000 Package within the cardboard box. Is this normal?  MY v10 mixer came with the packaging. 

Jenny Martin

That definitely isn't normal if you purchased it brand new. Every new CDJ-3000 should come inside its original Pioneer retail box with all inner styrofoam/cables included.

It sounds like Guitar Center accidentally fulfilled your order with an open-box return or floor display model. I'd recommend calling their support or taking it into your local store to get a proper sealed replacement.

Hope you get it sorted out! Feel free to Follow Me if you need any setup or firmware help once your replacement arrives.

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