Rekordbox 7.0 keeps shutting down on Mac.

Rekordbox 7.0 keeps shutting down on Mac.

Henk Kluft

Rekordbox 7.0 keeps shutting down on Mac.

Rekordbox 7.0 keeps shutting down on my Mac. 
Sometimes it can take up to 15 minutes but often closes after a few minutes.

With the 7.0 update my collection needed to be reanalyzed. Maybe that is the problem because is analyzes automatically. Never had that issue in the rekorbox 6 versions.

Mac specs:
Macbook Air
1,6 Ghz Dual-Core Intel Core
8GB 2133 MHz LPDDR3
MacOs: Sonoma 14.5

Henk Kluft

part of the log:

Process:               rekordbox [2436]
Path:                  /Applications/rekordbox 7/rekordbox.app/Contents/MacOS/rekordbox
Identifier:            com.pioneerdj.rekordboxdj
Version:               7.0.0.0063 (7.0.0.0063)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-05-15 11:41:59.3522 +0200
OS Version:            macOS 14.5 (23F79)
Report Version:        12
Bridge OS Version:     8.5 (21P5077)
Anonymous UUID:        1703B40C-36F1-68B6-F054-3B0E9B57C991


Time Awake Since Boot: 8600 seconds

System Integrity Protection: enabled

Crashed Thread:        128  Dispatch queue: com.apple.NSURLSession-delegate

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called


Thread 0:: JUCE Message Thread Dispatch queue: com.apple.main-thread
0   CoreFoundation                    0x7ff80619a6c6 -[__NSDictionaryM objectForKey:] + 75
1   AppKit                            0x7ff809928ff6 NSViewSendViewWillDrawToSubviews + 171
2   AppKit                            0x7ff809928f25 _NSViewWillDraw + 45
3   AppKit                            0x7ff8098b1158 NSPerformVisuallyAtomicChange + 134
4   AppKit                            0x7ff80a463913 __25-[NSView displayIfNeeded]_block_invoke + 446
5   AppKit                            0x7ff8098b1158 NSPerformVisuallyAtomicChange + 134
6   AppKit                            0x7ff809928e81 -[NSView displayIfNeeded] + 107
7   AppKit                            0x7ff809925dab -[NSWindow displayIfNeeded] + 280
8   AppKit                            0x7ff809925c00 __NSWindowGetDisplayCycleObserverForDisplay_block_invoke + 582
9   AppKit                            0x7ff8099249dd NSDisplayCycleObserverInvoke + 140
10  AppKit                            0x7ff80992460f NSDisplayCycleFlush + 878
11  QuartzCore                        0x7ff80e7da801 CA::Transaction::run_commit_handlers(CATransactionPhase) + 95
12  QuartzCore                        0x7ff80e7d929d CA::Transaction::commit() + 377
13  AppKit                            0x7ff8099c239d __62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 285
14  AppKit                            0x7ff80a4b24d4 ___NSRunLoopObserverCreateWithHandler_block_invoke + 41
15  CoreFoundation                    0x7ff8061f6586 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
16  CoreFoundation                    0x7ff8061f64aa __CFRunLoopDoObservers + 493
17  CoreFoundation                    0x7ff8061f5a2c __CFRunLoopRun + 850
18  CoreFoundation                    0x7ff8061f5112 CFRunLoopRunSpecific + 557
19  HIToolbox                        0x7ff810c0ea09 RunCurrentEventLoopInMode + 292
20  HIToolbox                        0x7ff810c0e816 ReceiveNextEventCommon + 665
21  HIToolbox                        0x7ff810c0e561 _BlockUntilNextEventMatchingListInModeWithFilter + 66
22  AppKit                            0x7ff809865c61 _DPSNextEvent + 880
23  AppKit                            0x7ff80a179dc0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1273
24  AppKit                            0x7ff809857075 -[NSApplication run] + 603
25  rekordbox                           0x106117917 juce::JUCEApplicationBase::main() + 167
26  rekordbox                           0x106117853 juce::JUCEApplicationBase::main(int, char const**) + 83
27  dyld                              0x7ff805d8e366 start + 1942

Thread 1:: KSCrash Exception Handler (Secondary)
0   libsystem_kernel.dylib            0x7ff8060da3ce mach_msg2_trap + 10
1   libsystem_kernel.dylib            0x7ff8060e8c88 mach_msg2_internal + 84
2   libsystem_kernel.dylib            0x7ff8061008ac thread_suspend + 84
3   Bugsnag                             0x10cc0980c ksmachexc_i_handleExceptions + 112
4   libsystem_pthread.dylib          0x7ff80611a18b _pthread_start + 99
5   libsystem_pthread.dylib          0x7ff806115ae3 thread_start + 15

Thread 2:: KSCrash Exception Handler (Primary)
0   libsystem_kernel.dylib            0x7ff8060da3ce mach_msg2_trap + 10
1   libsystem_kernel.dylib            0x7ff8060e8c88 mach_msg2_internal + 84
2   libsystem_kernel.dylib            0x7ff8060e1510 mach_msg_overwrite + 653
3   libsystem_kernel.dylib            0x7ff8060da6bd mach_msg + 19
4   Bugsnag                             0x10cc09841 ksmachexc_i_handleExceptions + 165
5   libsystem_pthread.dylib          0x7ff80611a18b _pthread_start + 99
6   libsystem_pthread.dylib          0x7ff806115ae3 thread_start + 15

Thread 3:
0   libsystem_kernel.dylib            0x7ff8060da3ce mach_msg2_trap + 10
1   libsystem_kernel.dylib            0x7ff8060e8c88 mach_msg2_internal + 84
2   libsystem_kernel.dylib            0x7ff8060e1510 mach_msg_overwrite + 653
3   libsystem_kernel.dylib            0x7ff8060da6bd mach_msg + 19
4   CoreFoundation                    0x7ff8061f71c5 __CFRunLoopServiceMachPort + 143
5   CoreFoundation                    0x7ff8061f5c35 __CFRunLoopRun + 1371
6   CoreFoundation                    0x7ff8061f5112 CFRunLoopRunSpecific + 557
7   CoreFoundation                    0x7ff806270b9e CFRunLoopRun + 40
8   rekordbox                           0x1042124c5 -[HidRunLoop main] + 133
9   Foundation                        0x7ff80719fd9c __NSThread__start__ + 1013
10  libsystem_pthread.dylib          0x7ff80611a18b _pthread_start + 99
11  libsystem_pthread.dylib          0x7ff806115ae3 thread_start + 15

Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Craig Vincent

Having the exact same issue with almost the same hardware.  updating to 7.0.2 has made the app basically unusable

Steven Coymans

Same issue on 7.0.3. 

Started when I were in the process of reanalyzed some playlists because the waveform are not in sync with the music. 

Running Ventura 13.6.4 on a 2.9GHz Quad-core i7 MacBook Pro.

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

 

Helder Almeida

It's not randomly! It's on purpose, because Pioneer wants you to pay for subscription fee's they set up for around $30 dollars a month. Every damn thing is now a days a bloody subscription. its extremely annoying 

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