Rekordbox keeping external SSD hostage

Rekordbox keeping external SSD hostage

Ilya Danilkevich

Rekordbox keeping external SSD hostage

Hi all, 

I was wondering if someone can help me with an issue I am having. This is the first time I am using RB as I just purchased the rx3 (previously used Serato). I wanted to set up my RB library and music folder on an external SSD so that I can change between computers. However, now I am having a hard time ejecting the drive on windows. When I try to eject drive, it says that it is currently being used by a program, which I am assuming is RB. However, if I try to eject the drive through RB, it gives me an error stating that I cannot eject the drive that contains the library and should close the software and eject. 

I am able to eject the drive if I reboot the PC without an issue. Is there a trick to how to more easily and safely eject my external drive without having to reboot the computer each time?

Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

1 comment

Sort by: Date Votes
Please sign in to leave a comment.

Sign in

Can't find help? Search our Support Site or alternatively, reach out to our Support agents