DJM S9 - Random Beatloop "activation"
Hello,
I am having a problem where the beat loop keeps activating randomly and only on the right side of the mixer. I am also noticing that the button that says " 2x " is non responsive as well. I am able to press the " 1/2x" button to decrease the loop size but when I press the " 2x " button it does not increase the loop size and does not respond at all. It does however light up red when I press the shift button.
When the Beat loop becomes activated I can de-activate it by pressing the Beat Loop button but then minutes later it gets randomly activated again without me touching it.
The DJM S9 has the latest firmware 1.09 and I have also tried a factory reset through the menu settings and it has not resolved the problem.
I have tried using a different USB cable and it is still happening. I have also tried both USB ports on the Mixer and it is happening no matter which USB port I connect to.
I am using a Mac with Serato DJ Pro software. Nothing has changed on my Mac.
Please help.
Thank You.
Can't find help? Search our Support Site or alternatively, reach out to our Support agents
Update:
I have tried connecting my 2nd laptop (a windows laptop) and have noticed everything is working and responding fine for the first 5 minutes including the " 2x " button (so this confirms that the button does actually work) But after 5 mins the " 2x " button starts activating by itself and increasing the loop size on its on even though the loop has not been activated as yet, and then shortly after the " 4 Beat Loop " button starts activating on its own and then the " 2x " button stops responding when I press it at that point.
Has anyone ever come across something like this ?
Hi Daniel,
Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue?
Thanks
Yves
2 comments