Problem with Rekordbox Cloud

Problem with Rekordbox Cloud

Becker

Problem with Rekordbox Cloud

I have an urgent issue:

I had a problem with my credit card—it was cloned, and I had to cancel it. I forgot to update it on the Rekordbox website, which resulted in my Core plan being canceled. When I realized it, I registered a new credit card, but the problem is that my Rekordbox account lost its connection with the Dropbox DJ Team. My Dropbox now says I only have 2GB instead of the 1TB I’m entitled to with the Core plan. I can no longer sync files to the cloud because it says my Dropbox is full.

How can I receive another invitation to join the Dropbox DJ Team, considering I have already renewed my Core Plan since the 26th?

I look forward to your response as soon as possible.

Thank you.

Gabriel

Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

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